Terms and Conditions

• Business: Kashmir Tour Plan, proprietor Umar Sami Bhat.
• Address: Namblabal, Pampore, Pulwama, Jammu & Kashmir 192121.
• GSTIN: 01DBGPB6214P1ZU.
• WhatsApp and phone: +91 60058 51998, 9 am–9 pm IST.

Sending an enquiry, whether by a form on this website, by WhatsApp or by phone, does not confirm a booking, availability or a price. It asks us to prepare a plan and a quotation. Reading this website, or sending an enquiry, does not mean you accept any booking terms.

Prices shown on this website are indicative, per person. The final price, the inclusions, the payment schedule and the cancellation terms are in the written quotation that you accept.

A booking passes through separate stages. Reaching one stage does not by itself mean the next has happened.

1. Enquiry received. We have your details and a reference number. Nothing is confirmed or reserved.
2. Quote issued. We send a written quotation for the dates, services and price discussed. It is a proposal, not a booking.
3. Payment received. Payment is made as your quotation states. Payment alone does not confirm every service in it.
4. Supplier confirmation. The hotels, transport and other providers in your plan confirm the dates and services.
5. Booking confirmed. Your booking is confirmed only when we tell you so in writing, for the dates and services listed.

The conditions for confirmation of your trip, including what must be paid before we confirm, are stated in your written quotation.

Your written quotation states what is and is not part of your trip. Check these points in it before you confirm:

• Dates and day-by-day itinerary.
• Stays and rooms.
• Vehicle and transfers.
• Meals.
• Activities and entry or ticket costs.
• Taxes.
• Inclusions and exclusions.

If something you expect is not written in the quotation, ask us to add it or confirm it is not included before you pay.

Prices are shown in Indian rupees (₹). Prices on the website are indicative, per person, and show a starting guide for the plan described; they are not an offer.

Where the website shows an approximate amount in another currency, that is only an estimate for convenience. It is not the amount you pay. The amount and currency you pay are those in your written quotation, and we do not guarantee any exchange rate.

This website does not take payments. Payment methods, amounts and dates for your trip are stated in your written quotation, and you should pay only using the details in that quotation. We do not publish bank or UPI details on this website. Before you pay, read how to verify your booking and payment details.

To change dates, travellers, rooms or services, contact us as early as you can. Changes depend on what the hotels, transport and other providers can offer, and a change can alter the price. We will tell you what the change involves before it is treated as agreed, and a change is not confirmed until we confirm it in writing.

Charges for changes and cancellations are set out on the cancellation and amendment page and in your written quotation.

Please give names, dates and group details exactly as they should appear on bookings. Wrong details can cause problems with providers, and fixing them may involve a change.

Entry requirements, permits, registrations and identity documents that officials or places may ask for are separate from your travel booking. Check them with the official sources for your nationality, route and travel dates. Tell us in good time about anything that affects your plan, such as mobility needs or dietary requirements.

In Kashmir, weather, snow, landslides, road or site closures, local restrictions and supplier availability can change a day or a service. If that happens we will tell you and, where there is an option, work with you on an alternative. Any difference in cost will be explained before you agree to it. A change like this does not by itself entitle you to a refund or credit; what applies is in your written quotation and on the cancellation page.

How to cancel, and how charges are worked out, is on the cancellation and amendment page. The terms in your written quotation apply to your booking.

If you have a question or a complaint about an enquiry, a quotation or a booking, contact us on +91 60058 51998 or through the contact form, between 9 am–9 pm IST. Give your name and your reference number so we can find your record. We will look into it and reply.

Nothing on this page limits any right you have under the law that applies to you.